We are seeking a dynamic, energetic retail assistant to join our growing organization. In this position, you will play a key role in providing stellar customer service experiences on a daily basis. You must be organized, detail-oriented, and knowledgeable of our products with an engaging, upbeat personality.

Retail Assistant Duties and Responsibilities

• Greet customers and make them feel welcome
• Maintain a clean, organized, and comfortable
• Be attentive to customers, providing answers to any questions
• Make recommendations
• Assist shoppers with merchandise (proper sizing, color choices, collecting items from back inventory if needed, etc.)
• Ensure a good fit for the customer and the product
• Restock items that are running low and maintain proper display appearances
• Assist with inventory counts and placement of new products, including new in-store or window displays
• Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary)
• Keep a watchful eye for theft or mishandling of merchandise; act according to company policy
• Ensure customers are well-informed on any current sales, rewards programs, and store return policy
• Process payment by using cash register, credit card machines, and/or POS (point of sale) computer system

Retail Assistant Requirements and Qualifications

• High school diploma or GED equivalent preferred
• Previous retail and/or sales experience a major plus
• Computer literate and comfortable using POS systems
• Thrives working in a fast-paced environment as part of a team
• Physically fit, able to work long hours on one’s feet
• Available to work on nights and weekends
• Must be a fast learner and able to think quickly on one’s feet
• Excellent customer service and strong interpersonal skills