A SharePoint administrator works in the IT department of a company, and manages the function and activity of the business’s SharePoint software. The job description of a SharePoint administrator includes troubleshooting site issues, overseeing the work of SharePoint developers, and analyzing all user activity.

Position Description

A SharePoint administrator delegatestasks to SharePoint developers, provides support and guidance for a company’s SharePoint users, ensures SharePoint functionality, updates the software as necessary, and addresses and resolves any issues with the software performance.

Essential Duties and Responsibilities of a SharePoint Administrator

•Monitors SharePoint software for any glitches or problems.
•Troubleshoots issues promptly.
•Delegates work to SharePoint developers.
•Oversees activity pertaining to the maintenance of SharePoint.
•Manages and revises the layout of the site.
•Customizes SharePoint site for company purposes.
•Analyzes daily user activity on SharePoint.
•Maintains records of SharePoint updates, maintenance, and activity.
•Reports to company management with updates and information about SharePoint use.
•Provides technical support for SharePoint users.
•Addresses questions or concerns from business owners or directors regarding the function of the software.
•Keeps apprised of Microsoft updates to SharePoint software.
•Applies updates to company’s edition of SharePoint as necessary.
•Maintains SharePoint firewalls and security.
•Holds training and informational sessions to teach employees how to use SharePoint.
•Consults with management to devise the most useful ways to apply SharePoint to a business’s goals.
•Attends IT conferences to learn about new software developments.

Required Knowledge, Skills and Abilities
•Demonstrates specific knowledge of the function and makeup of Microsoft SharePoint.
•Is proficient in the use of Microsoft Office Suite and Windows Servers.
•Possesses strong problem-solving and analytical skills.
•Possesses knowledge of best practices for maintaining information security.
•Is able to handle confidential and sensitive company information responsibly.
•Possesses ability to think creatively to devise customizations and uses for SharePoint.
•Exhibits knowledge of software development industry.
•Is familiar with website layouts and html.
•Demonstrates strong leadership skills.
•Communicates clearly and effectively.
•Works well with a team.
•Is able to translate technical jargon into layman’s terms for explanatory purposes.
•Demonstrates ability to work and conduct research independently.
•Manages time efficiently and multi-tasks effectively.
•Is able to think and work quickly to remedy system shutdowns or serious software problems.

Education and Experience
•Bachelor’s Degree in Information Technology, Computer Science, or related field is required.
•Previous experience working with SharePoint is required.

Work Environment
•Standard 40-hour workweek applies.
•Some overtime or nontraditional hours may be required in order to quickly address glitches in the software.
•The majority of working hours will be spent in an office setting.
•Some travel to IT conferences may be necessary.